This notice explains what personal information Haltee ("we", "us") collects when you use haltee.com, why we collect it, and the choices and rights you have over it.
1. What we collect
- An email address, and a password stored only as a one-way hash we cannot reverse.
- Your order details: the currencies and networks you exchange, the amounts, and the wallet addresses you provide.
- If you use an account, your locale and display preferences and, if you choose to enable it, two-factor authentication data.
- Technical data such as your IP address and browser or device information, used for security and to prevent fraud.
- If you arrive through a referral or partner link, the code carried and the page you landed on.
We do not collect a payment card number: Haltee exchanges cryptocurrency directly, so no card ever passes through us.
2. Why we use it
To carry out and confirm your exchange; to secure your account and detect fraud; to meet our legal and anti-money-laundering obligations, described in our AML policy; and to respond when you contact us. Where we rely on your consent, for an optional feature such as two-factor authentication, you may withdraw it at any time.
3. Who we share it with
Our exchange provider, to execute your order; our email provider, to send you order updates and account messages; and a regulator, auditor or law-enforcement body, where the law requires it or our AML policy calls for it. We do not sell your information, and we do not share it for anyone else's marketing.
4. How long we keep it
For as long as your account is active, or as long as the law requires for financial and anti-money-laundering records, which is typically longer than the account itself. We delete or anonymise information once neither reason applies.
5. Keeping it safe
We encrypt sensitive fields at rest, hash every password, and restrict who inside Haltee can access your data. No method of transmission or storage is completely secure, and we cannot guarantee against every attack, but we design and review our systems to make one as difficult as we reasonably can.
6. Cookies
We use a small number of cookies: to keep you signed in, to protect your session against forgery, to remember your language and, where relevant, to attribute your visit to a referral link. None of them are used for advertising, and we do not track you across other websites.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict or export your personal information, and to object to how we use it. Ask through our Contact page and we will act on it in line with applicable law. If you believe we have mishandled your data, you also have the right to complain to your local data protection authority. In the UK, that is the Information Commissioner's Office.
8. Age
The Platform is for users aged 18 and over, or a minor using it with a parent or guardian's verified consent where local law allows it. We do not knowingly collect information from anyone who does not meet that bar; if we learn that we have, we delete it.
9. International transfers
Haltee is hosted in the United Kingdom. If you use the Platform from elsewhere, your information is transferred to and processed in the UK, and by continuing to use the Platform you agree to that transfer.
10. Changes to this notice
We may update this notice from time to time; the date above shows when we last did. A material change will be posted here before it takes effect.